In the App: Me → Settings → Delete account. Your personal data is deleted or anonymized within 15 business days.
I have a problem with a purchase (Tokens or Backstage Pass).
Purchases are processed by Apple. Refund requests go through Apple; for anything else email us with your account name and the approximate purchase time.
How do I report a user or station?
Use Report on the user, station or message inside the App, or email us. Reports are handled within 3 business days. Use Block to stop contact immediately.
Does Backstage Pass renew automatically?
No. It is a one-time purchase for 30 days; buying again extends it by 30 days.